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Policies

                *contemporary fiber art sculptures*


I accept payment through PayPal. Please pay for your item(s) at the time of checkout. 

Your order will be shipped within 3 business days from payment Monday through Friday. I do not ship on Saturdays or Sundays. Custom or Personalized items may require extra time to be made and shipped. All of my orders are shipped with the United States Postal Service via First Class Mail. I also include delivery confirmation with each U.S. order. I do my best to ensure that you item arrives safely and in good time, this is just one more way for me to give you the best service possible in the event that a shipping problem occurs. 
International orders may be subject to duties/taxes/fees. These duties/taxes/fees are the responsibility of the purchaser. I will do my best to ensure that your international order arrives safely and in good time, but I cannot be held responsible for delays or losses that occur after the package is shipped. Most international destinations can expect their package to arrive within 14 days of shipment. Tracking numbers are not available on international shipments.

I take great care to package items appropriately, but once they leave my hands at the post office things are out of my control. If your item fails to arrive or arrives in poor condition please let me know so that I can make things right.

If you have chosen to purchase insurance, I cannot be held responsible for the return of funds that extend outside the ammount of insurance you purchased. 

If you are not satisfied with your order please email me within 7 days of receiving the item. If the item has been misrepresented in my shop I will consider refunding the cost of the item, minus the cost of shipping. Please contact me before returning an item. 

All of my items are from a smoke-free, pet friendly environment. 

If you're purchasing a gift, I'm happy to include a personalized message and special wrapping upon request. 

Copyright

All text and images on this website are copyright protected by Cornflower Blue Studio.  All rights reserved.